FAQ
Why work with us
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Highly skilled and dedicated team of professional engineers
Over 40 years' experience in the electrical sector
Friendly and approachable staff
We invest In the future IE investment into apprenticeships to nurture the next generation
General Question
What services do you offer?
We provide a wide range of electrical services including house re-wires, consumer unit
upgrades, EICR, solar installation, EV charger installation and more.
Are you accredited and insured?
Yes, Lumen Electrical is fully accredited and insured. Our team of electricians is certified and
trained to handle all types of electrical projects safely and efficiently.
What areas do you serve?
We serve clients in Peterborough, Cambridgeshire, Norfolk, Lincolnshire and the
surrounding areas. Please contact us to confirm if we service your specific location.
How can I get a quote for my project?
You can request a quote by filling out the form on our contact us page or by calling us at
01733 590545. We will schedule a consultation to discuss your needs and provide a detailed
quote.
Domestic Services
Can you help with home renovations?
Absolutely! We can assist with all electrical aspects of your home renovation, including new
wiring, lighting installations, and upgrading consumer units to meet increased power
demands.
Safety and Compliance
How do you ensure safety on your job sites?
Safety is our top priority. We adhere to all industry safety standards and regulations. Our
electricians are regularly trained on the latest safety protocols and use state-of-the-art safety
equipment.
Are your installations compliant with regulations?
Yes, all our installations comply with regulations. We stay updated on the latest changes in
electrical codes to ensure our work is always up to standard.
Do you offer warranties on your work?
Yes, we offer warranties on our installations and repairs. The specific terms vary depending
on the service provided. Please contact us for more details on our warranty policies.
Contact Us
How can I contact Lumen Electrical?
You can reach us by phone at 01733 590545, by email at [email protected], or by
filling out the contact form on our Contact Us page.
What are your business hours?
Our office hours are Monday through Friday, 8:00 AM to 4:00 PM, however our electricians
can work to a schedule that suits you!
We hope this FAQ page answers your questions. If you need further assistance, please don’t
hesitate to contact us. We’re here to help with all your electrical needs!
